Privacy Policy

At Soshara, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

A. Information You Provide

• Name
• Email address
• Mobile number
• Shipping and billing address
• Payment information (processed securely via third-party payment gateways)
• Feedback, product reviews, and customer service inquiries

B. Information We Automatically Collect

• IP address
• Browser type and version
• Pages visited and time spent
• Cookies and similar technologies

2. How We Use Your Information

We use your data to:

• Fulfill orders and process payments
• Deliver products and manage returns
• Communicate offers, order updates, and service-related notifications
• Provide customer support and resolve disputes
• Improve our site, marketing campaigns, and customer experience
• Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Logistics and courier partners for delivery
• Payment gateway providers for transaction processing
• Service providers such as hosting, email, and analytics platforms
• Legal and regulatory authorities when required by law

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart items
• Analyze site traffic and user behavior
• Serve relevant ads via platforms like Google or Meta

You can manage or disable cookies through your browser settings, but this may affect site functionality.

5. Your Rights & Choices

You may:

• Access, update, or delete your account information
• Opt out of marketing communications at any time
• Request data portability or restrict data processing in accordance with applicable laws

To exercise your rights, please contact us at contact@soshara.com.

6. Data Security

We follow industry-standard practices to safeguard your information. Your data is stored on secure servers and encrypted where necessary. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not cover such external platforms, and we encourage you to review their respective privacy policies.

8. Children’s Privacy

Our website is intended for individuals above the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with the “Effective Date” updated accordingly.

10. Contact Us